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Moodflow.com Product Assistance
(for moodflow.com products only)
| Q: How do I unlock a purchased screensaver? |
| A: If you purchased a screensaver, you should have immediately received a registration code and download link via the email address you provided during the purchase process. Once the file has been downloaded and product installed, enter this code into the screensaver properties tab entitled 'try & buy'. Click here to see a screenshot of the process. If you did not receive and email, please contact me immediately. |
| Q: I had to format my hard drive and would like to install the purchased screensaver again. Where can I download the file? |
| A: The file download link you originally received with your purchase is only active for a few days. If you need to download the file again, please contact me for a new download link. You will need the registration code you had originally received to 'unlock' it again. |
| Q: How do I set the images in the screensaver as desktop wallpaper? |
| A: The images can be set as desktop wallpaper from within the screensaver properties. Look for a tab called wallpaper. You will then be able to select which image you want, with various options on how you want it set. Click here to see a screenshot of the process. |
| Q: My free or purchased screensaver is crashing. Is there a problem with the software? |
| A: The screensavers themselves are rock solid
simple programs that have been downloaded and successfully installed by
thousands of people with no problems. If your screensaver does crash,
uninstall it and re-download the file and install it again (you may need
to
contact me to get a new download link). If you reinstall
it and your system crashes again, it is most likely something else on your
system (or your system itself) causing the crash, not the screensaver.
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